Frequently Asked Questions About Lakeside Express Laundromat
Questions About Self Service Laundry:
What hours are you open?
We are open from 6 a.m. to 10 p.m. Your last load should be started by 9 p.m.
Do you have machines for large loads such as comforters?
We have four 60-pound washing machines. These are the equivalent of 6 top loading washing machines.
Is there parking?
We are in a shopping center and there is parking in front of and behind our laundromat.
How do you pay?
We use FasCard. It's easy! You can use cash or credit card, Apple Pay, Samsung Pay or Android Pay to fill the card.
Are you attended?
Yes, we are fully attended.
Questions About Wash & Fold:
When will I get my clothing back?
Our turnaround time is the next day. We will text you when your clothes are ready.
Can I get same day wash and fold?
Yes, we do same day service for an additional 25 cents a pound.
Is there a minimum?
We have a 15 pound minimum.
What kind of soap do you use?
We use a high quality commercial detergent, but if you want a special soap, bring it with you and we'll use it.
Questions About Pickup & Delivery:
What if I can't be home during a delivery or pickup?
When you schedule the pickup, let us know where you'll leave the clothes or where you'd like us to leave them. Some ideas are on the porch, behind the gate, on the back porch, or with the apartment manager.
Do you deliver in my area?
We deliver to Lakeside, Alpine, El Cajon, La Mesa, Santee, and Spring Valley. If you live or work in these areas, pickup and delivery is FREE! If you'd like service and are outside these areas, let us know. We'll be expanding and will contact you when we cover your area.
What is the turnaround time?
You will get your clothes back the next day unless you have a pickup on Friday. Friday pickups are delivered on Monday.
Is the pickup and delivery for residential or commercial customers?
Yes, we do FREE pickup for both residential and commercial.